
Whether your specialty is electrical, mechanical, plumbing, HVAC or any other
trade, your key to success is measured by your ability to control every aspect of your operations
while delivering top quality services to your customers. eDatasphere, Inc. delivers fully integrated
service management solutions that have one main objective… to give you control over all aspects of your
service work through an integrated, easy to use software solution.
Drag and drop dash-boards, inventory and pricing controls, equipment and
preventative maintenance scheduling, service contracts, technician
profitability, site history reporting and complete accounting system
integration is what our award winning solutions deliver. Service call by
service call, and job by job, you’ll have complete control over everything from
service call origination to dispatch to work resolution to timely
service billings. You can even choose to add our integrated wireless
technology for your field technicians so you have bi-directional,
real-time details being shared between your field technicians and your
back office.

Integrated dispatch with easy to use drag and drop technology will help your team manage your people and resources
more efficiently. Our integrated solutions also track all service history by location while measuring each technician’s profitability. Manage and locate your tools and equipment. Provide instant billing for services rendered and provide your technicians with wireless connections to the back office.
Collect your money faster. The on-screen service call center lets you easily see your services at a glance while continuously measuring your profitability
and quality control.

Increase your cash flow with our streamlined customer billing features. Online collection notation and history assures you that all members on your team know the reason for your receivable delay. Our integrated threshold and alerting technology communicates the details electronically so you can quickly mitigate the reason for a customer withholding payment. Our web based service and dispatch with signature recognition lets you manage the call in real time so you can bill your customers quickly.
Technicians using the wireless technology can record their services
right from the job site and collect payment along with the customer's
digital signature which gives you an immediate turn-around on your
cash-flow.

Our solutions are completely integrated. No clumsy interfaces to manage between disparate software packages. From a single work order, you have integrated access to purchase orders, billing, equipment, inventory, schedules and more. You enter the data once and our integration handles the rest. With our fully integrated suite of software for service contractors, there is no reason to continue to limit your potential to accurately measure and control your service operations. |