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Specialty and Service Contractors

Minimize Risk

Whether your specialty is electrical, mechanical, plumbing, HVAC or any other trade, your key to success is measured by your ability to control every aspect of your operations while delivering top quality services to your customers.  eDatasphere, Inc. delivers fully integrated service management solutions that have one main objective… to give you control over all aspects of your service work through an integrated, easy to use software solution.  Drag and drop dash-boards, inventory and pricing controls, equipment and preventative maintenance scheduling, service contracts, technician profitability, site history reporting and complete accounting system integration is what our award winning solutions deliver. Service call by service call, and job by job, you’ll have complete control over everything from service call origination to dispatch to work resolution to timely service billings. You can even choose to add our integrated wireless technology for your field technicians so you have bi-directional, real-time details being shared between your field technicians and your back office.

 

Proven to Work

Integrated dispatch with easy to use drag and drop technology will help your team manage your people and resources more efficiently. Our integrated solutions also track all service history by location while measuring each technician’s profitability. Manage and locate your tools and equipment. Provide instant billing for services rendered and provide your technicians with wireless connections to the back office. Collect your money faster. The on-screen service call center lets you easily see your services at a glance while continuously measuring your profitability and quality control.

 

Solutions your Team will Use

Increase your cash flow with our streamlined customer billing features. Online collection notation and history assures you that all members on your team know the reason for your receivable delay. Our integrated threshold and alerting technology communicates the details electronically so you can quickly mitigate the reason for a customer withholding payment. Our web based service and dispatch with signature recognition lets you manage the call in real time so you can bill your customers quickly. Technicians using the wireless technology can record their services right from the job site and collect payment along with the customer's digital signature which gives you an immediate turn-around on your cash-flow.

 

Your Business Pulse

Our solutions are completely integrated. No clumsy interfaces to manage between disparate software packages. From a single work order, you have integrated access to purchase orders, billing, equipment, inventory, schedules and more. You enter the data once and our integration handles the rest. With our fully integrated suite of software for service contractors, there is no reason to continue to limit your potential to accurately measure and control your service operations.

 

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